Cookie Policy
Effective Date: October 2025
Last Updated: October 2025
Contact: counsellor@counselling-newcastle.co.uk | (44) 191 580 5080
1. Introduction
This Cookie Policy explains how Reflexions Counselling and Psychotherapy (“we,” “our,” or “us”) uses cookies and similar technologies on our website https://counselling-newcastle.co.uk.
We use cookies to provide a secure and efficient browsing experience, understand how visitors use our website, and ensure compliance with UK data protection law. This policy should be read together with our Privacy Policy.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) when you visit a website. They help the site function properly and provide analytical insights about site use.
Some cookies are essential for the website to work, while others help us improve performance or deliver more relevant content.
3. Types of Cookies We Use
| Type of Cookie | Purpose | Examples | Duration |
|---|---|---|---|
| Strictly Necessary | Required for the website to function and to remember your cookie preferences. | CookieYes consent cookies | Session or up to 1 year |
| Performance / Analytics | Helps us understand how visitors use the website so we can improve it. Data is anonymised and aggregated. | Google Analytics (if enabled) | Up to 2 years |
| Functionality | Allows the website to remember your preferences (e.g., language, region). | WordPress user settings | Session |
| Social Media / Third-Party | Enables interaction with external platforms such as Facebook, LinkedIn, or Instagram. | Facebook, LinkedIn, Instagram embeds | Session or persistent |
Note: Reflexions Counselling does not use cookies for advertising or tracking clients for marketing purposes. Any analytics are configured to collect minimal, anonymised data only.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages — for example, embedded content (such as videos or social media feeds).
These third parties may collect data about your interaction with their content. We recommend checking their individual privacy and cookie policies:
5. Managing Your Cookie Preferences
When you visit our website for the first time, a cookie banner (provided by CookieYes) allows you to accept or manage your cookie preferences.
- Accept or reject non-essential cookies.
- Withdraw consent at any time by clicking the “Cookie Settings” link in the footer.
- Delete existing cookies through your browser settings.
For detailed browser-specific instructions:
6. Changes to This Policy
We may update this Cookie Policy to reflect changes in our use of cookies or to comply with legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.
7. Contact Us
If you have any questions about this Cookie Policy or how cookies are used on our website, please contact:
Email: counsellor@counselling-newcastle.co.uk
Phone: (44) 191 580 5080
