Frequently Asked Questions

These are some of the answers to the more frequently asked questions that we’ve had from counselling and psychotherapy clients.

What are your fees?

Fees for Counselling & Psychotherapy We are a professional therapy practice working from warm & comfortable business premises in central Newcastle. This is in keeping with our straight forward approach to help you to sort out your issues and move … Continue reading


Is what I say in therapy confidential?

Confidentiality in Counselling and Psychotherapy Sessions In your therapy sessions everything that you tell us is confidential and will not be disclosed to anyone without first asking for your permission. The only exception to this is in a few extremely … Continue reading


What happens if I miss or cancel an appointment?

Cancelled or Missed Appointments Your therapist keeps your appointment time for you every week as the “same time, same place” is an important element in therapy. An appointment missed or cancelled with less than 24 hours notice will be charged … Continue reading


What things should I consider when choosing a Therapist?

How do I choose a Counsellor or Psychotherapist? Starting any form of counselling or psychotherapy involves a meaningful commitment from you in time, effort and not least money. It is therefore important that you make an informed choice. It is … Continue reading


I’m a little anxious about the first session. What is it like?

The First Session Before your first session you will have had the opportunity to speak on the phone to a qualified counsellor or psychotherapist. This gives you the opportunity to ask any questions you may have. This initial discussion is … Continue reading


What will therapy be like?

What will it be like? What we do is to take care to find out about you and work up-front on the issues that you have agreed. It’s a practice based upon reality: a warm relationship, in which we collaboratively … Continue reading


Are counselling and psychotherapy different?

What’s the difference between counselling & psychotherapy? These terms are today sometimes used interchangeably. However, counselling can be thought of as more short-term and a very practical approach to achieving personal or professional goals. It can be more behaviourally orientated. … Continue reading


How can counselling or psychotherapy help?

The Benefits of Counselling & Psychotherapy Counselling and Psychotherapy helps by creating a supportive setting which has at its heart the purpose of assisting you to work on your issues safely in a confidential setting. This then helps you to … Continue reading


How long do sessions last?

Duration of Therapy Sessions Each session lasts 50 minutes and starts at the allocated appointment time and ends within the booked time. So that means that if you are late, the session still ends at the time it would normal … Continue reading


Confidentiality and GPDR

Your right to confidentiality We operate under the principle that we will not normally disclose any information about you to anyone without your consent. GDPR compliance is maintained  as your personal and sensitive data – which may include case notes, … Continue reading


Speak Your Mind


This site uses Akismet to reduce spam. Learn how your comment data is processed.